Tilavon vs Fresha
See how Tilavon compares to Fresha for your nail salon. We break down the real costs, hidden fees, and feature differences.
Tilavon vs Fresha: Quick Summary
Fresha is a free booking platform that charges 2.79% + $0.20 per transaction and takes a 20% cut of new client bookings from its marketplace. Tilavon is a nail salon management platform starting at $39/month with interchange-plus processing at ~1.8% and zero marketplace commissions. Tilavon saves salons approximately $3,654/year because it eliminates marketplace cuts and offers lower processing fees. Tilavon is the better choice for nail salons because it includes color tracking, turn management, payroll, and Vietnamese support that Fresha does not offer.
Key Differences at a Glance: Tilavon vs Fresha
| Feature | Tilavon | Fresha |
|---|---|---|
| Monthly Price | $39–129/mo | $0/mo (free software) |
| Processing Fees | ~1.8% | 2.79% + $0.20 |
| Vietnamese Support | Yes | No |
| Color/Formula Tracking | Yes | No |
| New Client Fee | None | 20% of first service |
| Hidden Fees | None | Marketplace cut, blast campaigns, no-show fee |
| Own Payment Processor | Yes (Square, Helcim, or Stripe) | No (locked in) |
What Tilavon Has That Fresha Doesn't
Tilavon offers 20+ exclusive features built specifically for nail salons that no competitor provides.
Color & Formula Tracking
Record exact polish colors, gel brands, and formulas per client per visit
Live Service Timers
Real-time duration tracking per technician to identify bottlenecks
Smart Tip Suggestions
Client-facing tip screen with customizable presets that can help increase gratuity 15-30%
Turn Management
Fair technician rotation system for walk-ins
AI Business Assistant
Built-in AI chat for business insights and recommendations
Win-Back Automation
Automatically re-engage lapsed clients with targeted campaigns
QR Code Check-In
Contactless client self-check-in via QR code
Dynamic Pricing
Time-based, demand-based, and seasonal pricing rules
The Hidden Costs of Fresha
Fresha Hidden Fees
- New client bookings: 20% of first service (up to $6)
- Marketplace listing fee: Ongoing percentage
- Blast campaigns: Per-message charges
- No-show protection fee: Additional charge
- No way to use your own payment processor
- You're locked into their ecosystem
Tilavon - No Hidden Fees
- No setup fees - start using immediately
- No contracts - cancel anytime
- No per-message SMS charges
- No extra fees for features
- No marketplace commission cuts
- No rate increases at renewal
- Free data import assistance
- Setup in under 20 minutes
Complete Feature Comparison
See exactly what you get with each platform
Tilavon-Exclusive Nail Salon FeaturesOnly in Tilavon
Core POS Features
Scheduling & Booking
Client Management
Employee Management
Inventory & Products
Reporting & Analytics
Setup & Support
Language & Accessibility
Advanced Features
Why Fresha May Not Be Right for Nail Salons
- Takes 20% cut of new clients from marketplace
- No option to use external payment processing
- Limited customization of booking flow
- Basic inventory management
- No Vietnamese language support
- Data portability concerns if you leave
Who Should Choose Fresha vs Tilavon?
Fresha might be right for you if:
- You are a solo practitioner who wants zero monthly fees
- You want marketplace exposure to attract new clients
- You are just starting out and need basic free tools
Tilavon is right for you if:
- You run a nail salon with a team of technicians
- You want Vietnamese language support for your team
- You want lower processing fees and no marketplace commissions
- You need turn management, color tracking, and payroll
Annual Cost Breakdown
Based on a salon with $15,000/month in credit card revenue
| Cost Category | Fresha | Tilavon | You Save |
|---|---|---|---|
| Software Fees | $0 | $708 | $-708 |
| Payment Processing | $5,202 | $3,240 | $1,962 |
| Hidden Fees & Add-ons | $2,400 | $0 | $2,400 |
| Total Annual Cost | $7,602 | $3,948 | $3,654 |
Learn More About Tilavon
Frequently Asked Questions About Salon Software
Yes. While Fresha advertises as free software, it takes a 20% cut of every new client booking through its marketplace, locks you into its payment processor, and lacks advanced salon features. Tilavon has no marketplace commissions, lets you use interchange-plus processing for lower rates, and includes 20+ nail-specific features Fresha lacks. Switching saves approximately $3,654/year.
Fresha has no monthly software fee, but it is not free. You pay 20% of the first service for every new client from their marketplace, higher payment processing rates with no alternative processor option, and per-message fees for marketing campaigns. For a salon doing $15,000/month, the total annual cost is approximately $7,602 — far more than Tilavon's $3,948.
No. Fresha requires you to use their built-in payment processor at 2.79% + $0.20 per transaction with no alternative. Tilavon lets you choose your own processor -- Square, Helcim, or Stripe. With interchange-plus pricing through Helcim, in-person transactions average approximately 1.8%, saving nail salons over $1,900/year in processing fees on $15,000/month revenue.
compare.competitorFaq.fresha.q4.answer
Yes. Tilavon offers 20+ exclusive features that Fresha lacks, including color and formula tracking, live service timers, smart tip suggestions, turn management, AI business assistant, and win-back automation. Plus, switching from Fresha to Tilavon saves approximately $3,654/year based on a salon processing $15,000/month.
Tilavon includes nail-salon-specific features no competitor offers: color and formula tracking per client per visit, live service timers for efficiency tracking, smart tip suggestion screens, fair turn management for walk-ins, QR code check-in, dynamic pricing rules, floor control dashboard, payroll tracking with export to QuickBooks/ADP/Gusto/Paychex, win-back automation, AI business assistant, and a client-facing mobile PWA.
Tilavon Pro costs $59/month with all features included. By comparison, Fresha often costs significantly more once you factor in add-ons, premium features, and hidden fees. Based on total cost of ownership for a salon doing $15k/month, you save approximately $3,654/year by switching to Tilavon.
Yes. Tilavon offers free data migration assistance to import your client records, appointment history, and inventory from Fresha. Most salons complete the transition in under a week with zero downtime. Our team guides you through every step.
Yes. Tilavon is the only salon software with built-in color and formula tracking. Record exact polish colors, gel brands, and formulas for each client on every visit. Technicians can instantly look up what was used last time — ensuring consistency and saving time.
No. Fresha does not offer Vietnamese language support. Tilavon is fully translated in Vietnamese, English, Spanish, and Chinese — built specifically for the US nail salon industry where over 50% of salons are Vietnamese-owned.
Fresha has several fees beyond their advertised price, including add-on charges, per-message SMS fees, and premium feature surcharges. Tilavon includes all 60+ features in every plan with no setup fees, no contracts, and no hidden charges.
Yes. Tilavon includes payroll tracking with commission calculations, tip distributions, hours worked, and W-2/1099 classification tracking. You can export payroll data to QuickBooks, Paychex, Gusto, or ADP in CSV, Excel, or PDF formats. You can also auto-sync payroll journal entries with QuickBooks and email reports to your accountant. Most competitors either lack payroll tracking entirely or charge $39-50+/month extra for a basic payroll add-on.
Compare Tilavon to Other Platforms
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