Tilavon vs Fresha

See how Tilavon compares to Fresha for your nail salon. We break down the real costs, hidden fees, and feature differences.

Save $3,654/year with Tilavon

Tilavon vs Fresha: Quick Summary

Fresha is a free booking platform that charges 2.79% + $0.20 per transaction and takes a 20% cut of new client bookings from its marketplace. Tilavon is a nail salon management platform starting at $39/month with interchange-plus processing at ~1.8% and zero marketplace commissions. Tilavon saves salons approximately $3,654/year because it eliminates marketplace cuts and offers lower processing fees. Tilavon is the better choice for nail salons because it includes color tracking, turn management, payroll, and Vietnamese support that Fresha does not offer.

Key Differences at a Glance: Tilavon vs Fresha

FeatureTilavonFresha
Monthly Price$39–129/mo$0/mo (free software)
Processing Fees~1.8%2.79% + $0.20
Vietnamese SupportYesNo
Color/Formula TrackingYesNo
New Client FeeNone20% of first service
Hidden FeesNoneMarketplace cut, blast campaigns, no-show fee
Own Payment ProcessorYes (Square, Helcim, or Stripe)No (locked in)

What Tilavon Has That Fresha Doesn't

Tilavon offers 20+ exclusive features built specifically for nail salons that no competitor provides.

Color & Formula Tracking

Record exact polish colors, gel brands, and formulas per client per visit

TilavonFresha

Live Service Timers

Real-time duration tracking per technician to identify bottlenecks

TilavonFresha

Smart Tip Suggestions

Client-facing tip screen with customizable presets that can help increase gratuity 15-30%

TilavonFresha

Turn Management

Fair technician rotation system for walk-ins

TilavonFresha

AI Business Assistant

Built-in AI chat for business insights and recommendations

TilavonFresha

Win-Back Automation

Automatically re-engage lapsed clients with targeted campaigns

TilavonFresha

QR Code Check-In

Contactless client self-check-in via QR code

TilavonFresha

Dynamic Pricing

Time-based, demand-based, and seasonal pricing rules

TilavonFresha

Fresha

Free booking software with payment fees

Monthly Pricing

Free plan$0/mo
Still free$0/mo
Always free$0/mo

Processing Fees

2.79% + $0.20

Only payment option

Estimated Annual Cost

$7,602

Based on $15k/mo revenue, includes new client fees

Better Value

Tilavon

Built specifically for nail salons

Monthly Pricing

Boutique (up to 5 employees)$39/mo
Pro (up to 20 employees)$59/mo
Enterprise (up to 3 locations)$129/mo

Processing Fees

~1.8%

Square, Helcim, or Stripe (your choice)

Estimated Annual Cost

$3,948

Based on $15k/mo revenue, Pro plan

The Hidden Costs of Fresha

Fresha Hidden Fees

  • New client bookings: 20% of first service (up to $6)
  • Marketplace listing fee: Ongoing percentage
  • Blast campaigns: Per-message charges
  • No-show protection fee: Additional charge
  • No way to use your own payment processor
  • You're locked into their ecosystem

Tilavon - No Hidden Fees

  • No setup fees - start using immediately
  • No contracts - cancel anytime
  • No per-message SMS charges
  • No extra fees for features
  • No marketplace commission cuts
  • No rate increases at renewal
  • Free data import assistance
  • Setup in under 20 minutes

Complete Feature Comparison

See exactly what you get with each platform

Tilavon-Exclusive Nail Salon FeaturesOnly in Tilavon

Feature
Fresha
Tilavon
Color & Formula Tracking
Record exact polish colors, gel brands, and formulas per client per visit
No
Included
Live Service Timers
Real-time duration tracking per technician to identify bottlenecks
No
Included
Smart Tip Suggestions
Client-facing tip screen with customizable presets that can help increase gratuity 15-30%
No
Included
Turn Management
Fair technician rotation system for walk-ins
No
Included
AI Business Assistant
Built-in AI chat for business insights and recommendations
No
Included
Client Mobile PWA
Branded progressive web app for clients to book and check loyalty
No
Included
Win-Back Automation
Automatically re-engage lapsed clients with targeted campaigns
No
Included
Dynamic Pricing
Time-based, demand-based, and seasonal pricing rules
No
Included
Floor Control Dashboard
Real-time floor status with station assignments and technician tracking
No
Included
Photo Gallery & Before/After
Client photo capture, gallery, and transfer
No
Included
Booth Rent Management
Independent contractor station rental with invoicing
No
Included
Waste & Expiration Tracking
Product waste monitoring and expiration alerts
No
Included
Hardware Protection Plans
Tilavon Care hardware protection and replacement plans
No
Included
QR Code Check-In
Contactless client self-check-in via QR code
No
Included
Client Segmentation
Advanced client grouping for targeted marketing
No
Included
Reporting & Analytics
Built-in reports for revenue, payroll, services, and client analytics
No
No

Core POS Features

Feature
Fresha
Tilavon
Point of Sale
Process transactions quickly
Limited
Included
Tip Management
Automatic tip calculations and splitting
Included
Included
Split Payments
Split bills between multiple payment methods
Included
Included
Cash Drawer Management
Track cash with opening/closing counts
No
Included
Gift Cards
Sell and redeem gift cards
Extra $
Included

Scheduling & Booking

Feature
Fresha
Tilavon
Appointment Scheduling
Manage your calendar
Included
Included
Online Booking
Let clients book 24/7
Included
Included
Waitlist Management
Manage walk-ins and waitlist
Included
Included
Automated Multi-Channel Reminders
SMS + email at 48h, 24h, and 2h windows
Extra $
Included
SMS Reminders
Reduce no-shows with text reminders
Extra $
Included
Email Reminders
Automated email notifications
Included
Included

Client Management

Feature
Fresha
Tilavon
Client Profiles
Store client information
Included
Included
Client Notes
Keep notes on preferences
Included
Included
Service History
View past appointments and services
Included
Included
Photo Storage
Store client photos (before/after)
No
Included
Custom Fields
Add custom data fields
No
Included
Loyalty Program
Reward repeat customers
No
Included
Consent Form E-Signatures
Digital consent forms with legally-binding e-signatures
No
Included

Employee Management

Feature
Fresha
Tilavon
Employee Profiles
Manage your team
Included
Included
Commission Tracking
Track earnings by employee
Included
Included
Clock In/Out
Time tracking for payroll
Included
Included
Role Permissions
Control access by role
Limited
Included
Mobile Employee App
Staff access on their phones
Included
Included
Payroll Tracking & Export
Commission, tip, and hour tracking with export to QuickBooks, Paychex, ADP, and Gusto
No
Included

Inventory & Products

Feature
Fresha
Tilavon
Inventory Management
Track products and supplies
Limited
Included
Low Stock Alerts
Never run out of essentials
Limited
Included
Purchase Orders
Order from suppliers
No
Included

Reporting & Analytics

Feature
Fresha
Tilavon
Business Reports
Sales and performance insights
Limited
Included

Setup & Support

Feature
Fresha
Tilavon
Free Data Import
We help migrate your data
Limited
Included
Quick Setup (<20 min)
Get started fast
Included
Included
24/7 Support
Help whenever you need it
No
Included
Phone Support
Talk to a real person
No
Included
No Contracts
Cancel anytime
Included
Included
Unlimited Devices
Use on any device
Included
Included

Language & Accessibility

Feature
Fresha
Tilavon
Multilingual Interface
Multiple language support
Limited
Included
Vietnamese Support
Full Vietnamese translation
No
Included
Offline Mode
Works without internet
No
Included

Advanced Features

Feature
Fresha
Tilavon
Booking Deposits
Collect deposits when booking
Included
Included
Packages & Memberships
Sell prepaid packages and memberships
Limited
Included
Group Booking
Book multiple guests at once
No
Included
Resource Scheduling
Book chairs, tables, and rooms
No
Included
Waiver & Consent Forms
Digital waivers with e-signature
No
Included
Membership Tracking
Track member visits and billing
No
Included
Payroll Export & Sync
Export to QuickBooks, Paychex, ADP, Gusto (CSV/Excel/PDF) with auto-sync and email delivery
No
Included
Tip Pooling
Configurable tip distribution rules
No
Included
Multi-Location Support
Manage multiple branches from one account
Limited
Included
IncludedLimitedExtra $Not Available

Why Fresha May Not Be Right for Nail Salons

  • Takes 20% cut of new clients from marketplace
  • No option to use external payment processing
  • Limited customization of booking flow
  • Basic inventory management
  • No Vietnamese language support
  • Data portability concerns if you leave

Who Should Choose Fresha vs Tilavon?

Fresha might be right for you if:

  • You are a solo practitioner who wants zero monthly fees
  • You want marketplace exposure to attract new clients
  • You are just starting out and need basic free tools

Tilavon is right for you if:

  • You run a nail salon with a team of technicians
  • You want Vietnamese language support for your team
  • You want lower processing fees and no marketplace commissions
  • You need turn management, color tracking, and payroll

Annual Cost Breakdown

Based on a salon with $15,000/month in credit card revenue

Cost CategoryFreshaTilavonYou Save
Software Fees$0$708$-708
Payment Processing$5,202$3,240$1,962
Hidden Fees & Add-ons$2,400$0$2,400
Total Annual Cost$7,602$3,948$3,654
No migration fees

Free Data Migration in 5 Days

Switch from Fresha to Tilavon with zero downtime. We import your clients, history, staff, and inventory — completely free.

No migration feesZero downtimeGuided by our team

Frequently Asked Questions About Salon Software

Yes. While Fresha advertises as free software, it takes a 20% cut of every new client booking through its marketplace, locks you into its payment processor, and lacks advanced salon features. Tilavon has no marketplace commissions, lets you use interchange-plus processing for lower rates, and includes 20+ nail-specific features Fresha lacks. Switching saves approximately $3,654/year.

Fresha has no monthly software fee, but it is not free. You pay 20% of the first service for every new client from their marketplace, higher payment processing rates with no alternative processor option, and per-message fees for marketing campaigns. For a salon doing $15,000/month, the total annual cost is approximately $7,602 — far more than Tilavon's $3,948.

No. Fresha requires you to use their built-in payment processor at 2.79% + $0.20 per transaction with no alternative. Tilavon lets you choose your own processor -- Square, Helcim, or Stripe. With interchange-plus pricing through Helcim, in-person transactions average approximately 1.8%, saving nail salons over $1,900/year in processing fees on $15,000/month revenue.

compare.competitorFaq.fresha.q4.answer

Yes. Tilavon offers 20+ exclusive features that Fresha lacks, including color and formula tracking, live service timers, smart tip suggestions, turn management, AI business assistant, and win-back automation. Plus, switching from Fresha to Tilavon saves approximately $3,654/year based on a salon processing $15,000/month.

Tilavon includes nail-salon-specific features no competitor offers: color and formula tracking per client per visit, live service timers for efficiency tracking, smart tip suggestion screens, fair turn management for walk-ins, QR code check-in, dynamic pricing rules, floor control dashboard, payroll tracking with export to QuickBooks/ADP/Gusto/Paychex, win-back automation, AI business assistant, and a client-facing mobile PWA.

Tilavon Pro costs $59/month with all features included. By comparison, Fresha often costs significantly more once you factor in add-ons, premium features, and hidden fees. Based on total cost of ownership for a salon doing $15k/month, you save approximately $3,654/year by switching to Tilavon.

Yes. Tilavon offers free data migration assistance to import your client records, appointment history, and inventory from Fresha. Most salons complete the transition in under a week with zero downtime. Our team guides you through every step.

Yes. Tilavon is the only salon software with built-in color and formula tracking. Record exact polish colors, gel brands, and formulas for each client on every visit. Technicians can instantly look up what was used last time — ensuring consistency and saving time.

No. Fresha does not offer Vietnamese language support. Tilavon is fully translated in Vietnamese, English, Spanish, and Chinese — built specifically for the US nail salon industry where over 50% of salons are Vietnamese-owned.

Fresha has several fees beyond their advertised price, including add-on charges, per-message SMS fees, and premium feature surcharges. Tilavon includes all 60+ features in every plan with no setup fees, no contracts, and no hidden charges.

Yes. Tilavon includes payroll tracking with commission calculations, tip distributions, hours worked, and W-2/1099 classification tracking. You can export payroll data to QuickBooks, Paychex, Gusto, or ADP in CSV, Excel, or PDF formats. You can also auto-sync payroll journal entries with QuickBooks and email reports to your accountant. Most competitors either lack payroll tracking entirely or charge $39-50+/month extra for a basic payroll add-on.

Ready to switch from Fresha?

Get started today and see how much you can save with Tilavon.

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